CI · Company KPIs
Cigna (CI) KPIs
Total Medical Customers, Total Pharmacy Customers, Total Customer Relationships, Cigna Healthcare Medical Care Ratio. As reported in SEC filings, with the source line for each figure.
Total Medical Customers
18.41M at Jun 30, 2026
The filings read for this page do not define this measure.
| Period ended | Figure | Filing text |
|---|---|---|
| Jun 30, 2026 | 18.41M | Total Medical Customers5 · 18,413 · 18,046 · 18,334 · 18,1188-K filed 2026-07-30 |
| Mar 31, 2026 | 18.33M | Total Medical Customers6 · 18,334 · 18,043 · 18,1188-K filed 2026-04-30 |
| Dec 31, 2025 | 18.12M | Total Medical Customers5 · 18,118 · 19,1478-K filed 2026-02-05 |
| Sep 30, 2025 | 18.06M | Total Medical Customers5 · 18,059 · 19,048 · 18,046 · 19,1478-K filed 2025-10-30 |
| Jun 30, 2025 | 18.05M | Total Medical Customers5 · 18,046 · 19,043 · 18,043 · 19,1478-K filed 2025-07-31 |
| Mar 31, 2025 | 18.04M | Total Medical Customers5 · 18,046 · 19,043 · 18,043 · 19,1478-K filed 2025-07-31 |
| Dec 31, 2024 | 19.15M | Total Medical Customers5 · 18,046 · 19,043 · 18,043 · 19,1478-K filed 2025-07-31 |
| Sep 30, 2024 | 19.05M | Total Medical Customers5 · 18,059 · 19,048 · 18,046 · 19,1478-K filed 2025-10-30 |
Total Pharmacy Customers
118.24M at Jun 30, 2026
The filings read for this page do not define this measure.
| Period ended | Figure | Filing text |
|---|---|---|
| Jun 30, 2026 | 118.24M | Total Pharmacy Customers · 118,243 · 121,892 · 121,020 · 123,6038-K filed 2026-07-30 |
| Mar 31, 2026 | 121.02M | Total Pharmacy Customers6 · 121,020 · 122,283 · 123,6038-K filed 2026-04-30 |
| Dec 31, 2025 | 123.6M | Total Pharmacy Customers5 · 123,603 · 118,3048-K filed 2026-02-05 |
| Sep 30, 2025 | 122.49M | Total Pharmacy Customers5 · 122,486 · 119,996 · 121,892 · 118,3048-K filed 2025-10-30 |
| Jun 30, 2025 | 121.89M | Total Pharmacy Customers5 · 121,892 · 122,470 · 122,283 · 118,3048-K filed 2025-07-31 |
| Mar 31, 2025 | 122.28M | Total Pharmacy Customers5 · 121,892 · 122,470 · 122,283 · 118,3048-K filed 2025-07-31 |
| Dec 31, 2024 | 118.3M | Total Pharmacy Customers5 · 121,892 · 122,470 · 122,283 · 118,3048-K filed 2025-07-31 |
| Sep 30, 2024 | 120M | Total Pharmacy Customers5 · 122,486 · 119,996 · 121,892 · 118,3048-K filed 2025-10-30 |
Total Customer Relationships
182.76M at Jun 30, 2026
The filings read for this page do not define this measure.
| Period ended | Figure | Filing text |
|---|---|---|
| Jun 30, 2026 | 182.76M | Total Customer Relationships · 182,765 · 182,236 · 185,470 · 188,4288-K filed 2026-07-30 |
| Mar 31, 2026 | 185.47M | Total Customer Relationships6 · 185,470 · 182,208 · 188,4288-K filed 2026-04-30 |
| Dec 31, 2025 | 188.43M | Total Customer Relationships5 · 188,428 · 182,2128-K filed 2026-02-05 |
| Sep 30, 2025 | 182.49M | Total Customer Relationships5 · 182,490 · 183,514 · 182,236 · 182,2128-K filed 2025-10-30 |
| Jun 30, 2025 | 182.24M | Total Customer Relationships5 · 182,236 · 186,232 · 182,208 · 182,2128-K filed 2025-07-31 |
| Mar 31, 2025 | 182.21M | Total Customer Relationships5 · 182,236 · 186,232 · 182,208 · 182,2128-K filed 2025-07-31 |
| Dec 31, 2024 | 182.21M | Total Customer Relationships5 · 182,236 · 186,232 · 182,208 · 182,2128-K filed 2025-07-31 |
| Sep 30, 2024 | 183.51M | Total Customer Relationships5 · 182,490 · 183,514 · 182,236 · 182,2128-K filed 2025-10-30 |
Cigna Healthcare Medical Care Ratio
84.5% for the period ended Jun 30, 2026
The company’s definition: The Cigna Healthcare medical care ratio (“MCR”) represents medical costs as a percentage of premiums for all Cigna Healthcare risk products provided through guaranteed cost or experience-rated funding arrangements.
Source
| Period ended | Figure | Filing text |
|---|---|---|
| Jun 30, 2026 | 84.5% | The Cigna Healthcare MCR4 was 84.5% for second quarter 2026, compared to 83.2% for second quarter 2025, primarily reflecting higher prior year risk adjustment benefits within our Individual and Family Plans business recognized in second quarter 2025.8-K filed 2026-07-30 |
| Mar 31, 2026 | 79.8% | The Cigna Healthcare MCR5 was 79.8% for first quarter 2026, compared to 82.2% for first quarter 2025, primarily reflecting the impact of the HCSC transaction4.8-K filed 2026-04-30 |
| Dec 31, 2025 | 88% | The Cigna Healthcare MCR4 was 88.0% for fourth quarter 2025, compared to 87.9% for fourth quarter 2024.8-K filed 2026-02-05 |
| Sep 30, 2025 | 84.8% | The Cigna Healthcare MCR4 was 84.8% for third quarter 2025 compared to 82.8% for third quarter 2024, due to our Individual and Family Plans business and higher stop loss medical costs relative to the prior year.8-K filed 2025-10-30 |
| Jun 30, 2025 | 83.2% | The Cigna Healthcare MCR4 was 83.2% for second quarter 2025 compared to 82.3% for second quarter 2024, primarily due to expected higher stop loss medical costs.8-K filed 2025-07-31 |
| Mar 31, 2025 | 82.2% | The Cigna Healthcare MCR5 was 79.8% for first quarter 2026, compared to 82.2% for first quarter 2025, primarily reflecting the impact of the HCSC transaction4.8-K filed 2026-04-30 |
| Dec 31, 2024 | 87.9% | The Cigna Healthcare MCR4 was 88.0% for fourth quarter 2025, compared to 87.9% for fourth quarter 2024.8-K filed 2026-02-05 |
| Sep 30, 2024 | 82.8% | The Cigna Healthcare MCR4 was 84.8% for third quarter 2025 compared to 82.8% for third quarter 2024, due to our Individual and Family Plans business and higher stop loss medical costs relative to the prior year.8-K filed 2025-10-30 |
Reading notes
Figures are shown as first reported. If a later filing prints a different figure for the same period, both appear. A figure marked ≈ or shown in words is how the company itself states it, not an estimate of ours. Companies change definitions over time, so compare periods with the quoted definition in mind. Periods that failed our checks are left out, so gaps are expected.
This page shows the latest 8 periods of each metric.